Returns & Exchanges

At Jambu & Co., we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed fashion items. If your selection isn't the perfect fit, we are here to help you find an exchange or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; ensure all original tags are attached to the garments to avoid processing delays.

• 4.
  Receive Your Refund

  After our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.